At Urbandale Health Care Center, we understand that no one looks forward to entering a skilled nursing facility, even if it is only for a short term stay. The role of our Admissions Department is to assist families who need to find immediate placement for a loved one. Often, a Discharge Planner or Social Worker at a hospital informs a patient’s primary contact of the need for short term rehabilitation or long term care placement. Once this decision has been determined, families must quickly choose a facility.
We encourage families to tour and meet with our Admissions staff so they can see the facility first-hand and ask any questions they may have regarding this process. Once the family has chosen a facility, they inform the Case Manager or Social Worker of this decision. Next, the Case Manager or Social Worker will make an official referral to our facility. Our Community Liaison Director will conduct an on-site assessment and then notify the referral source, the patient and the family of acceptance.
We accept inquiries and admissions 24-hours a day and 7-days per week including holidays. We also welcome on-site tours at all times. We will always strive to make this challenging transition as smooth as possible for everyone involved. For more information or to schedule a tour, please contact us at 515-270-6838 or email us at Urbandale.firstname.lastname@example.org